Frequently Asked Questions
What’s this bag best used for?
It’s your go-to bag for everyday life perfect for parenting, errands, work, groceries, or even travels. Designed to stay organized, it adapts to whatever your day throws at you.
Can the Everyday Bag be used for travel?
Absolutely! The Everyday Bag features 4-way carry flexibility, allowing it to transform from a handbag into a backpack, shoulder bag, or travel sleeve. This versatility, combined with its expandable capacity and smart compartments, makes it ideal for travel.
Will my laptop fit in this bag?
Yes! Our bag includes a compartment that fits laptops up to 13 inches comfortably (Unpadded). If you have a larger laptop, you can easily store it in the spacious main compartment. For extra protection, we recommend using a slim laptop sleeve.
Is the Everyday Bag water-resistant?
Yes, the Everyday Bag is crafted from water-resistant fabric, providing protection against light rain and spills. This makes it suitable for everyday use, no matter the weather.
Is the Everyday Bag water-resistant, easy to clean?
Yes, the outer fabric is crafted from water-resistant fabric, but not waterproof—so it provides protection against light rain and spills. Meaning spills, splashes, and messes wipe right off.
How many compartments does the bag have, and are they insulated?
It has 15 thoughtfully placed compartment — for bottles, wipes, snacks, keys, tech, and all the little things you usually have to dig for. While it doesn’t have insulation, there is an interior bottle sleeve to keep drinks upright and within reach.
What are the 15 smart compartments in the Everyday Bag used for?
The 15 smart compartments in the Everyday Bag are thoughtfully designed to keep your items organized. These include specialized pockets for your phone, tablet, pens, water bottle, umbrella, and other personal items, ensuring everything has its place.
How do I avoid losing my essentials in a fully packed bag?
Unlike most bags that expand vertically (making items sink and even harder to reach), our Vista Expandable™ opens horizontally—so you get instant visibility and quick access to everything inside. Paired with smart compartments, you'll never dig blindly again!
How much weight can the Everyday Bag support?
The Everyday Bag is built to be sturdy and can comfortably hold items typical for a daily carry, including laptops, books, and other essentials. However, like all bags, it’s wise to avoid overloading to maintain the structure and integrity of the material.
Is it heavy/ bulky?
Not at all. The bag weighs about the same as a loaf of bread—light enough to carry comfortably all day, but strong enough to handle the load. It’s structured without being bulky and designed to expand only when you need the extra space.
Frequently Asked Questions
What’s this bag best used for?
It’s your go-to bag for everyday life perfect for parenting, errands, work, groceries, or even travels. Designed to stay organized, it adapts to whatever your day throws at you.
Can the Everyday Bag be used for travel?
Absolutely! The Everyday Bag features 4-way carry flexibility, allowing it to transform from a handbag into a backpack, shoulder bag, or travel sleeve. This versatility, combined with its expandable capacity and smart compartments, makes it ideal for travel.
Will my laptop fit in this bag?
Yes! Our bag includes a compartment that fits laptops up to 13 inches comfortably (Unpadded). If you have a larger laptop, you can easily store it in the spacious main compartment. For extra protection, we recommend using a slim laptop sleeve.
Is the Everyday Bag water-resistant?
Yes, the Everyday Bag is crafted from water-resistant fabric, providing protection against light rain and spills. This makes it suitable for everyday use, no matter the weather.
Is the Everyday Bag water-resistant, easy to clean?
Yes, the outer fabric is crafted from water-resistant fabric, but not waterproof—so it provides protection against light rain and spills. Meaning spills, splashes, and messes wipe right off.
How many compartments does the bag have, and are they insulated?
It has 15 thoughtfully placed compartment — for bottles, wipes, snacks, keys, tech, and all the little things you usually have to dig for. While it doesn’t have insulation, there is an interior bottle sleeve to keep drinks upright and within reach.
What are the 15 smart compartments in the Everyday Bag used for?
The 15 smart compartments in the Everyday Bag are thoughtfully designed to keep your items organized. These include specialized pockets for your phone, tablet, pens, water bottle, umbrella, and other personal items, ensuring everything has its place.
How do I avoid losing my essentials in a fully packed bag?
Unlike most bags that expand vertically (making items sink and even harder to reach), our Vista Expandable™ opens horizontally—so you get instant visibility and quick access to everything inside. Paired with smart compartments, you'll never dig blindly again!
How much weight can the Everyday Bag support?
The Everyday Bag is built to be sturdy and can comfortably hold items typical for a daily carry, including laptops, books, and other essentials. However, like all bags, it’s wise to avoid overloading to maintain the structure and integrity of the material.
Is it heavy/ bulky?
Not at all. The bag weighs about the same as a loaf of bread—light enough to carry comfortably all day, but strong enough to handle the load. It’s structured without being bulky and designed to expand only when you need the extra space.
Shipping and Delivery
Where do you ship?
We offer worldwide shipping. If you're unsure whether we ship to your location, please reach out to us via emmakatestore@gmail.com. We will make sure we will deliver to you!
How long will it take to get my order?
Shipping timelines vary per country. Check out our Shipping Policy for local delivery times.
How much does shipping cost?
We offer free standard shipping on every E&K Bag orders to 20+ countries worldwide. For accessories orders above $50 will apply for free shipping!
How can I track my order?
We will send you a tracking number to your email once your package has been shipped.
Do I have to pay customs or import duties?
For deliveries outside of the EU, Emma & Kate does not collect VAT, GST, duties and/or taxes. If your order is above the minimum tax/duty threshold for your country, you will be responsible to pay any fees associated with importing the goods. If you choose to refuse the customs fee and the shipment is returned back to us, a shipping & handling fee will be deducted from your refund.
What if I need to change my address?
Reach out to us ASAP if you need to update your shipping address. If your order hasn't been processed yet, we’ll do our best to catch it in time.
What happens if my product gets lost in transit?
No stress—if your order goes missing, we’ll make it right. Just contact us and we’ll sort it out with a replacement or refund.
Shipping and Delivery
Where do you ship?
We offer worldwide shipping. If you're unsure whether we ship to your location, please reach out to us via emmakatestore@gmail.com. We will make sure we will deliver to you!
How long will it take to get my order?
Shipping timelines vary per country. Check out our Shipping Policy for local delivery times.
How much does shipping cost?
We offer free standard shipping on every E&K Bag orders to 20+ countries worldwide. For accessories orders above $50 will apply for free shipping!
How can I track my order?
We will send you a tracking number to your email once your package has been shipped.
Do I have to pay customs or import duties?
For deliveries outside of the EU, Emma & Kate does not collect VAT, GST, duties and/or taxes. If your order is above the minimum tax/duty threshold for your country, you will be responsible to pay any fees associated with importing the goods. If you choose to refuse the customs fee and the shipment is returned back to us, a shipping & handling fee will be deducted from your refund.
What if I need to change my address?
Reach out to us ASAP if you need to update your shipping address. If your order hasn't been processed yet, we’ll do our best to catch it in time.
What happens if my product gets lost in transit?
No stress—if your order goes missing, we’ll make it right. Just contact us and we’ll sort it out with a replacement or refund.
Warranties
What if I received a defective product?
We kindly ask that you check your order as soon as it arrives. If you notice any defects, damage, or happen to receive the wrong item, don’t worry—just reach out to us. Your satisfaction is our top priority, and we’ll make things right with the best possible solution.
What warranty does Emma & Kate Offer?
Every Emma & Kate purchases comes with our 1-year limited Emma & Kate warranty. If something’s not right due to a manufacturing issue, we’ll fix or replace it - because we stand behind what we make.
How does money-back guarantee works?
We’ll give you your money back! All E&K Everyday Bag come with a 100% satisfaction money-back guarantee for 100 days – if it doesn’t work for you, send it back & we’ll refund you in full.
Warranties
What if I received a defective product?
We kindly ask that you check your order as soon as it arrives. If you notice any defects, damage, or happen to receive the wrong item, don’t worry—just reach out to us. Your satisfaction is our top priority, and we’ll make things right with the best possible solution.
What warranty does Emma & Kate Offer?
Every Emma & Kate purchases comes with our 1-year limited Emma & Kate warranty. If something’s not right due to a manufacturing issue, we’ll fix or replace it - because we stand behind what we make.
How does money-back guarantee works?
We’ll give you your money back! All E&K Everyday Bag come with a 100% satisfaction money-back guarantee for 100 days – if it doesn’t work for you, send it back & we’ll refund you in full.